How to make those difficult conversations a little bit easier
By Michael Bungay Stanier
As a Principal, you’re likely used to having conversations of all kinds with students and fellow employees, but having to tackle a difficult discussion with a parent is another feat altogether.
I’m sure many Principals can recall a difficult conversation (or two, or three) they’ve had to have with a parent. Maybe the parent was unwilling to listen, maybe they weren’t supportive, maybe they were overly concerned or all around confused. We’ve all been there — in that awkward, difficult-conversation twilight zone, where everything seems to spiral downwards.
Luckily, there are a few ways to make your next difficult conversation a little easier, and it all essentially comes down to improving communication.