How to make those difficult conversations a little bit easier

conversations

 

How to make those difficult conversations a little bit easier

By Michael Bungay Stanier


Michael Bungay Stanier is a keynote speaker at the upcoming CPCO Conference 2017. To register for the conference, visit our website.


As a Principal, you’re likely used to having conversations of all kinds with students and fellow employees, but having to tackle a difficult discussion with a parent is another feat altogether.

I’m sure many Principals can recall a difficult conversation (or two, or three) they’ve had to have with a parent. Maybe the parent was unwilling to listen, maybe they weren’t supportive, maybe they were overly concerned or all around confused. We’ve all been there — in that awkward, difficult-conversation twilight zone, where everything seems to spiral downwards.

Luckily, there are a few ways to make your next difficult conversation a little easier, and it all essentially comes down to improving communication.

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